FAQ (Frequently Asked Questions)

How can I earn entries into your giveaways?

Every time you make a purchase at Zero Dark Silent, you automatically earn entries toward our exclusive giveaways. The number of entries depends on the item or membership you purchase: Some items offer bonus memberships, and we may announce bonus periods during giveaways.

The more you shop, the more entries you accumulate, giving you more chances to win! No Purchase Necessary Void Where Prohibited.

What benefits do I get with monthly VIP membership plans?

We offer 3 tiers of VIP monthly membership. Gold: $100/month and includes 10,000 entries into every active giveaway +10% off all store purchases a free regular t shirt and access to our VIP collection. Platinum: $150/month and includes 15,000 entries into every active giveaway +15% off all store purchases, a free VIP T shirt and access to our VIP collection. Diamond $200/month and includes 20,000 entries into every active giveaway +20% off all store purchases, a free VIP hoodie and access to our VIP collection.

Can I pick the T-shirt design that comes with my membership each month?

Yes! When you select a membership and proceed to checkout with it in your cart you will see an option to select your free gift and size if applicable!

How are winners selected for the giveaways and when are results announced?

All eligible entries from purchases and memberships are combined, and data is sent to our 3rd party sweepstakes administrator. The sweepstakes administrator will identify a random winner and confirm eligibility. After confirmation the winner will be announced publicly on our website and our social media to ensure fairness, transparency, and accountability.

Do I need a membership to enter giveaways or can anyone participate?

NO PURCHASE NECESSARY TO ENTER OR WIN. Please see our Contest Rules page for more information and information on entering without making a purchase. All customers earn entries through purchases, and VIP members enjoy bonus entries and monthly apparel, increasing their chances to win prizes.

What is your return or exchange policy for purchased items?

We ask that customers contact with any questions regarding returns/exchanges. We are unable to offer returns on items bought in conjunction with a giveaway but in certain cases may be able to offer an exchange. IT IS FRAUDULENT TO PURCHASE ITEMS TO OBTAIN ENTRIES WITH THE INTENT TO RETURN THESE ITEMS AFTER THE SWEEPSTAKES ENDS.